Naafi Social
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Terms of Service

These Terms form a binding agreement between you and Naafi Social ("we", "us"). By creating an account, adding funds, placing an order or using our API you accept these Terms and the policies linked from them.

Last updated: 19 October 2026

1. Eligibility and accounts

  • You must be at least 18 years old, or the age of majority where you live, and able to enter a contract.
  • Provide accurate registration details and keep your email address current.
  • Keep your password, two-step codes and API key private. Every order, request and payment made with your account is your responsibility.
  • One person or business may hold more than one account only when we approve it. Shared, resold or automated sign-up accounts may be closed.

2. What we provide

Naafi Social is a social media marketing (SMM) panel. We sell digital promotional services such as followers, likes, views, comments, shares and website traffic, delivered by us or by third-party suppliers.

We are not affiliated with, endorsed by or sponsored by Facebook, Instagram, TikTok, YouTube, X, Telegram or any other platform. Their names and logos belong to their owners and are used only to identify the platform a service targets.

3. Placing orders

  • Choose a service, enter a public link and a quantity inside the service minimum and maximum. The charge is shown before you submit.
  • Profiles, posts and videos must stay public and unchanged until the order is completed. Changing the username, deleting the post or making it private can end delivery without a refund.
  • Do not place a second order for the same link with us or another panel until the first one completes; we cannot separate the counts and such orders are treated as delivered.
  • Start times and speeds are estimates. Delivery can be slower during high demand or platform updates.
  • Orders are processed automatically and generally cannot be edited after submission.

4. Prices, balance and payment

  • Prices are listed in USD per 1,000 units. Other currencies are shown for convenience only; your balance is always kept in USD.
  • Prices may change at any time. The price shown when you submit an order is the price you pay.
  • Funds are added to your account balance after the payment gateway or an administrator confirms the payment. Payment fees, if any, are shown before you pay.
  • Account balance is not a bank deposit, does not earn interest, cannot be transferred to another person and is used only for our services.
  • Bonuses and coupons are promotional, may expire and have no cash value.

5. Refill, cancellation and refunds

Refill, cancellation and average time are listed per service. A refill restores drops within the stated period and conditions; it is not a guarantee of permanent retention. Refunds are made to your account balance as described in our Refund Policy.

6. Acceptable use

You must follow our Acceptable Use Policy. You may not order for content that is illegal, hateful, sexual involving minors, fraudulent, infringing or harassing, or use the service to manipulate elections, markets or public safety information.

7. Platform rules and your risk

Social platforms may limit, remove or penalise purchased engagement. You decide whether to order and accept that risk. We do not guarantee account safety, organic reach, sales, monetisation eligibility or verification.

8. Reseller API and child panels

  • API orders follow the same Terms and are charged to your balance at your account rates.
  • You are responsible for your own customers, your prices and the legality of your resale.
  • We may rate-limit or disable an API key that is abused, leaked or causes errors.

9. Suspension and termination

We may refuse an order, freeze a balance or suspend an account for suspected fraud, chargebacks, abuse, legal requests or breach of these Terms. You may close your account at any time through support; remaining eligible balance is handled under the Refund Policy.

10. Disclaimers and liability

The services are provided "as is" and "as available". To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid for the order concerned, and we are not liable for indirect losses, lost profits, lost data or account actions taken by a platform.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer law.

11. Indemnity

You agree to compensate us for claims, losses and costs caused by your content, your links, your resale activity or your breach of these Terms.

12. Changes and governing law

We may update these Terms; the current version and date are always on this page. Continued use after an update means you accept it. These Terms are governed by the laws of Bangladesh, and disputes are first handled through our support process before any court proceedings.

Contact

Questions about this document can be sent through Support Tickets in your account or to the support email shown on our Contact page. We aim to answer within 2 business days.