Frequently asked questions
Prices, orders and partner access.
Why do similar services have different prices?
Supplier, quantity limits, refill coverage and delivery conditions can differ. Similar names do not establish equivalent quality. Compare the details side by side rather than choosing by ID or price alone.
Is purchased engagement risk-free?
No. Social platforms may remove engagement or restrict accounts. Purchased engagement is not guaranteed organic growth, account safety or monetisation eligibility.
How quickly will an order arrive?
Check the selected service’s average time and description. Timing depends on provider capacity and is not guaranteed.
Can I cancel or refill?
Only eligible services and order states show these actions in My Orders. Requests depend on supplier conditions and confirmation.
How do I add funds?
Open Add Funds, choose an available method and submit the payment reference. Your balance changes after approval.
What about refunds?
Confirmed canceled or partial orders may be refunded to account balance. Payment-return requests need support review. See the Refund Policy.
Do you have reseller access?
Yes. Your account includes an API key and API documentation. API orders use your account’s rates and balance; child-panel hosting is not included.
How does the affiliate program work?
Apply from Affiliate & Reseller. An administrator activates your account and sets your commission rate. Eligible approved referral top-ups create commission entries that can be transferred to your balance.